Our Services

Comprehensive municipal account management for Cape Town businesses and property owners

Municipal Account Management

We take full responsibility for managing your municipal accounts, ensuring accuracy, compliance, and timely resolution of issues. Our team monitors your accounts monthly, identifies irregularities, and ensures your billing reflects actual consumption and correct tariffs.

Monthly account monitoring Identify billing irregularities Ensure correct tariffs applied

Disputed Account Resolution

Incorrect charges, unexplained spikes, and historical billing errors can cripple cash flow. We investigate, compile evidence, engage the City, and resolve disputes on your behalf — efficiently and professionally.

Investigate billing errors Compile evidence and documentation We negotiate discounts on arrears We negotiate payment arrangements

Valuation Disputes & Objections

If your property valuation is incorrect, you may be paying inflated rates. We prepare and submit valuation objections, provide comparative market analysis, and follow through until the matter is resolved.

Property valuation analysis Prepare and submit objections Follow through to resolution

Rates & Tariff Advisory

We help you understand the rates and tariff structures applicable to your property or business. Where applicable, we motivate for tariff adjustments, category corrections, and relief measures.

Tariff structure analysis Category corrections Relief measure applications

Electricity, Water & Refuse Account Issues

From incorrect meter readings to estimated billing and service interruptions, we handle all service-related queries. We ensure your consumption is billed correctly and that any anomalies are corrected promptly.

Meter reading verification Estimated billing corrections Service interruption queries

Disconnection Prevention & Reconnection Support

Avoid the inconvenience, reputational damage, and operational downtime caused by service disconnections. We monitor your account, flag risks early, and intervene with the City to prevent disconnections. If you are already disconnected, we expedite reconnection by resolving the underlying issues.

Proactive account monitoring Early risk identification Expedited reconnection support

Sundry Accounts & Compliance

We manage all additional municipal charges, including building plan fees, clearance certificates, and miscellaneous billing items to ensure full compliance.

Building plan fees Clearance certificates Miscellaneous billing items

General Advisory Services

Whether you're a business owner, landlord, developer, or investor, we provide expert guidance on municipal processes, compliance, and account optimization.

Municipal process guidance Compliance advisory Account optimization Deceased Estates — assistance with municipal account transitions and compliance

Ready to take the stress out of your municipal accounts?

Book a free consultation and let us show you how we can help.

Request a Free Consultation